Last Updated: 27-07-2025

At Relaxora Care (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website (relaxoracare.com) or make a purchase.

1. Information We Collect

We may collect the following data when you interact with our store:

  • Personal Information: Name, email, shipping/billing address, phone number, payment details.
  • Order Details: Purchase history, product preferences.
  • Technical Data: IP address, browser type, device information (via cookies).
  • Communications: Emails, chat logs, or feedback you provide.

2. How We Use Your Data

Your information helps us:
✔ Process orders and deliver products.
✔ Improve our website and customer service.
✔ Send order updates, promotions (if you opt in).
✔ Prevent fraud and comply with legal obligations.

3. Sharing Your Information

We never sell your data. We may share it with:

  • Payment processors (e.g., PayPal, Stripe) to complete transactions.
  • Shipping carriers (e.g., FedEx, DHL) for delivery.
  • Legal authorities if required by law.

4. Data Security

We use SSL encryption, secure payment gateways, and restrict internal access to protect your data.

5. Your Rights

Depending on your location, you may:

  • Request access to or deletion of your data.
  • Opt out of marketing emails (via unsubscribe link).
  • Disable cookies in your browser settings.

6. Cookies & Tracking

We use cookies to:

  • Remember your cart/login status.
  • Analyze website traffic (via Google Analytics).

7. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

8. Contact Us

For questions or data requests, email:
privacy@relaxoracare.com