We stand behind our products and want you to love your purchase. If you’re not completely satisfied, you can return your item within 30 days for a full refund or exchange—no questions asked!

How Returns Work:

✔ 30-Day Window: Request a return within 30 days of delivery.
✔ Full Refund: Get 100% of your money back (minus shipping if applicable).
✔ Easy Process: Just contact us to start your return.

Eligible Returns:

  • Unused, unwashed, or defective items in original packaging.
  • Includes free gifts if included with your order.

Non-Returnable Items:

  • Used or damaged products (unless defective).
  • Products without original packaging or tags.

Exchange Policy:

Prefer a different size or product? We’ll happily exchange it within 30 days.

Return Shipping:

  • Free returns for defective/wrong items (we’ll email you a prepaid label).
  • Customer-paid returns for change of mind (standard shipping rates apply).

Need Help?

Email us at support@relaxoracare.com with your order number, and we’ll guide you through the process!